Services

Administrative

Administrative support for projects, data gathering, documentation and review activities, allows a health care organization to more efficiently focus professional staff on the clinical aspects of their mission while containing overhead costs. Services are available to all organizations as applicable and include:

Management Reports

  • Preparation of written Business Plans
  • Data gathering
  • Preparation of written Monthly, Quarterly and Annual Reports
  • Customer Satisfaction Surveys

Grants and Contracts

  • Grant Proposal Writing
  • RFP Response /Proposals

Risk Management

  • Accident/Incident Reporting and trending
  • Complaint management and tracking

Policy And Procedures

  • Development of policies and procedures specifically tailored to the individual organization to include reference sources and bibliography.
  • Cross reference and compliance with applicable standards
  • Publication and maintenance of annual updates

Credentialing

Credentialing services support efforts to consistently implement timely pre-employment screening and effective hiring practices for full time, part time and temporary placements. Services listed below are available as applicable to health care provider organizations, staffing agencies, non-health care corporate entities and rental agencies.

Pre-employment

  • Collaborate with Managers to determine candidate requirements based on position descriptions
  • Pre interview screening
  • Refer candidates based on position requirements and organizational culture

Credential Verification

  • Verify education and work experience
  • Verify licensures/certifications as applicable
  • Screen for absence of professional sanctions and exclusions

Background Screens

  • SSN Trace
  • Federal, State and County criminal background screens
  • Workers Compensation Report
  • Credit Reports
  • Motor Vehicle Report (MVR)
  • Tenant credit reports
  • InstaEviction (liens, judgments, evictions)

Placement

  • Coordination of supplemental staffing
  • Pre-employment Credentialing
  • Recruitment/Temp to Perm Placements
  • Completion of screening requirements

Compliance

Compliance services enhance an organization’s ability to meet regulatory requirements and comply with standards for accreditation/certification programs. We take a “customized hands on” approach to assist our clients with time consuming administrative internal audits and preparation of documents. Services listed are offered primarily to independent community health organizations (Home Health, Hospice, Ambulatory Care, etc.), Staffing Firms providing temporary placement, and as applicable to MD offices.

Accreditation/Certification Standards

  • Preparation for program compliance review
  • Orientation to Accreditation/Certification Program Standards   
  • Audit of programs against required standards
  • Outline and provide support for compliance plan
  • Outline programs, policies and procedures required by standards
  • Documentation and record review
  • Support for continuous standard maintenance
  • Support for onsite survey/review

Policy and Procedures

  • Development of policies and procedures specifically tailored to the individual organization to include reference sources and bibliography
  • Cross reference and compliance with applicable standards
  • Publication and maintenance of annual updates

Quality Review

  • Internal Audits
  • QI Program development/implementation and continuous maintenance
  • Data gathering, tracking, and trending
  • Quarterly / Annual QI Reports

Education

  • Development of Orientation Programs
  • Competency Testing
  • Continuing Education Facilitation
  • Record Keeping and Reporting
  • Fit Testing